Find your plan and launch managed Keycloak in just minutes.

Whether you're a start-up or in the top 100 Fortune's company, Cloud-IAM covers your support and hosting needs.

Billing

Save 10%
Up to 500 users

Starter

Starting from

225€/month

99% Uptime SLA

Community support

What's included

Up to 100 realms

Dedicated HA deployment

Unlimited Monthly Active Users

Unlimited integrations to AD & LDAP

Custom domain

Custom theme

Coming soon

Keycloak marketplace

Cloud providers available

  • 3DS Outscale
  • Scaleway
  • Amazon Web Services
  • Google Cloud
  • Microsoft Azure

Certifications

ISO 27001:2022

SecNumCloud 3.2Outscale only

HDSOutscale only

Essential

Starting from

495€/month

99.9% Uptime SLA

Email & ticket center

48h support response time

12h incident response time

6h resolution time objective

Everything in Starter plus

Custom extension

Automatic planned updates

Cloud providers available

  • 3DS Outscale
  • Scaleway
  • Amazon Web Services
  • Google Cloud
  • Microsoft Azure

Certifications

ISO 27001:2022

SecNumCloud 3.2Outscale only

HDSOutscale only

Max

Custom

Contact sales

99.98% Uptime SLA

24/7 access to on-call team

24h support response time

30mn incident response time

1h resolution time objective

Everything in Premium plus

Multi-region deployment

Cloud providers available

  • Amazon Web Services

Certifications

ISO 27001:2022

All our plans include enterprise-level security to keep your data safe.

Join over 5,000 users who trust Cloud-IAM

Compare details about our all plans

SLA & On-call
Compare details about our all plans — SLA & On-call
FreemiumStarterEssentialPremiumMax
Guaranteed SLANo99%99.9%99.95%99.98%
On-call teamNoNoNo24/724/7
Guaranteed SLA
FreemiumNo
Starter99%
Essential99.9%
Premium99.95%
Max99.98%
On-call team
FreemiumNo
StarterNo
EssentialNo
Premium24/7
Max24/7
Incident
Compare details about our all plans — Incident
FreemiumStarterEssentialPremiumMax
Incident communication channelGlobal discordGlobal discordTicket & emailTicket & emailTicket & email
Notification modePassivePassiveProactiveProactiveProactive
Incident Response TimeNoBest effort12h1h30mn
Dedicated status pageNoNoNoYesYes
Resolution Time Objective (RTO)NoBest effort6h2h1h
Recovery Point Objective (RPO)No24h24h24h (customizable)15mn
Incident communication channel
FreemiumGlobal discord
StarterGlobal discord
EssentialTicket & email
PremiumTicket & email
MaxTicket & email
Notification mode
FreemiumPassive
StarterPassive
EssentialProactive
PremiumProactive
MaxProactive
Incident Response Time
FreemiumNo
StarterBest effort
Essential12h
Premium1h
Max30mn
Dedicated status page
FreemiumNo
StarterNo
EssentialNo
PremiumYes
MaxYes
Resolution Time Objective (RTO)
FreemiumNo
StarterBest effort
Essential6h
Premium2h
Max1h
Recovery Point Objective (RPO)
FreemiumNo
Starter24h
Essential24h
Premium24h (customizable)
Max15mn
Support
Compare details about our all plans — Support
FreemiumStarterEssentialPremiumMax
Community & documentationYesYesYesYesYes
Access ticket center and e-mailNoNoYesYesYes
Support response time (french working day)NoNo2 days1 day1 day
Community & documentation
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Access ticket center and e-mail
FreemiumNo
StarterNo
EssentialYes
PremiumYes
MaxYes
Support response time (french working day)
FreemiumNo
StarterNo
Essential2 days
Premium1 day
Max1 day
System operational maintenance
Compare details about our all plans — System operational maintenance
FreemiumStarterEssentialPremiumMax
Planning for updatesNoAutomaticAutomaticCustomizableCustomizable
Architectural maintenanceNoAutomaticAutomaticCustomizableCustomizable
Upgrade on demand featureNoYesYesYesYes
Planning for updates
FreemiumNo
StarterAutomatic
EssentialAutomatic
PremiumCustomizable
MaxCustomizable
Architectural maintenance
FreemiumNo
StarterAutomatic
EssentialAutomatic
PremiumCustomizable
MaxCustomizable
Upgrade on demand feature
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Backup
Compare details about our all plans — Backup
FreemiumStarterEssentialPremiumMax
Backup (snapshots & cold Backups)No24h24h24h (customizable)15min
Snapshots retentionNo7 days7 days7 days (customizable)7 days (customizable)
Cold backups retentionNo1 month1 month1 month1 month
Backup (snapshots & cold Backups)
FreemiumNo
Starter24h
Essential24h
Premium24h (customizable)
Max15min
Snapshots retention
FreemiumNo
Starter7 days
Essential7 days
Premium7 days (customizable)
Max7 days (customizable)
Cold backups retention
FreemiumNo
Starter1 month
Essential1 month
Premium1 month
Max1 month
Integration - Configuration support
Compare details about our all plans — Integration - Configuration support
FreemiumStarterEssentialPremiumMax
Configuration integration supportNoNoYesYesYes
Keycloak consulting expertiseNoNoNo1 day/month1 day/month
Communication channelNoNoTicket / emailTicket / email / video callTicket / email / video call
Configuration response time (french working day)NoNo5 days3 days3 days
Configuration integration support
FreemiumNo
StarterNo
EssentialYes
PremiumYes
MaxYes
Keycloak consulting expertise
FreemiumNo
StarterNo
EssentialNo
Premium1 day/month
Max1 day/month
Communication channel
FreemiumNo
StarterNo
EssentialTicket / email
PremiumTicket / email / video call
MaxTicket / email / video call
Configuration response time (french working day)
FreemiumNo
StarterNo
Essential5 days
Premium3 days
Max3 days
Users & realms
Compare details about our all plans — Users & realms
FreemiumStarterEssentialPremiumMax
Users100CustomizableCustomizableCustomizableCustomizable
realms1100100100100
Users
Freemium100
StarterCustomizable
EssentialCustomizable
PremiumCustomizable
MaxCustomizable
realms
Freemium1
Starter100
Essential100
Premium100
Max100
Cloud providers
Compare details about our all plans — Cloud providers
FreemiumStarterEssentialPremiumMax
Scaleway (Europe)NoYesYesYesNo
Amazon Web Services (Worldwide)YesYesYesYesYes
Google Cloud (Worldwide)NoYesYesYesNo
Outscale (France)NoYesYesYesNo
Microsoft Azure (Worldwide)NoYesYesYesNo
Scaleway (Europe)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxNo
Amazon Web Services (Worldwide)
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Google Cloud (Worldwide)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxNo
Outscale (France)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxNo
Microsoft Azure (Worldwide)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxNo
Architecture
Compare details about our all plans — Architecture
FreemiumStarterEssentialPremiumMax
Architecture typeMutualizedSingle regionSingle regionSingle regionMulti region
InfrastructureMutualizedDedicatedDedicatedDedicatedDedicated
Bare-Metal & High AvailableNoYesYesYesYes
Architecture type
FreemiumMutualized
StarterSingle region
EssentialSingle region
PremiumSingle region
MaxMulti region
Infrastructure
FreemiumMutualized
StarterDedicated
EssentialDedicated
PremiumDedicated
MaxDedicated
Bare-Metal & High Available
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Keycloak extension (SPI)
Compare details about our all plans — Keycloak extension (SPI)
FreemiumStarterEssentialPremiumMax
Theme customization by Cloud-IAMNoYesYesYesYes
Custom extensions (.jar)NoNoYesYesYes
Keycloak Marketplace by Cloud-IAMNoNoYesYesYes
Keycloak Marketplace exclusive discountNoNo-25%-50%-75%
Theme customization by Cloud-IAM
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Custom extensions (.jar)
FreemiumNo
StarterNo
EssentialYes
PremiumYes
MaxYes
Keycloak Marketplace by Cloud-IAM
FreemiumNo
StarterNo
EssentialYes
PremiumYes
MaxYes
Keycloak Marketplace exclusive discount
FreemiumNo
StarterNo
Essential-25%
Premium-50%
Max-75%
Configuration features
Compare details about our all plans — Configuration features
FreemiumStarterEssentialPremiumMax
Allow listsNoYesYesYesYes
Custom domainsNoYesYesYesYes
Environment variablesNoNoYesYesYes
Third parties (trusted certificates, password deny list,...)NoNoYesYesYes
Terraform IaC / Pulumi IaCNoYesYesYesYes
Allow lists
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Custom domains
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Environment variables
FreemiumNo
StarterNo
EssentialYes
PremiumYes
MaxYes
Third parties (trusted certificates, password deny list,...)
FreemiumNo
StarterNo
EssentialYes
PremiumYes
MaxYes
Terraform IaC / Pulumi IaC
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Monitoring features
Compare details about our all plans — Monitoring features
FreemiumStarterEssentialPremiumMax
Insights (metrics: users, conexions, realms)NoYesYesYesYes
Infrastructure logs (Keycloak logs)NoYesYesYesYes
Infrastructure logs (load balancer logs)NoYesYesYesYes
Keycloak eventsYesYesYesYesYes
Audits Logs (info, update, backup, redeployment)NoYesYesYesYes
Insights (metrics: users, conexions, realms)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Infrastructure logs (Keycloak logs)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Infrastructure logs (load balancer logs)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Keycloak events
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Audits Logs (info, update, backup, redeployment)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Reversibility
Compare details about our all plans — Reversibility
FreemiumStarterEssentialPremiumMax
Keycloak export (configuration, users, data, password)NoYesYesYesYes
Number of exportsNo1 per dayUnlimitedUnlimitedUnlimited
Availability of export featureNo24/724/724/724/7
Keycloak export (configuration, users, data, password)
FreemiumNo
StarterYes
EssentialYes
PremiumYes
MaxYes
Number of exports
FreemiumNo
Starter1 per day
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
Availability of export feature
FreemiumNo
Starter24/7
Essential24/7
Premium24/7
Max24/7
Usage limitation
Compare details about our all plans — Usage limitation
FreemiumStarterEssentialPremiumMax
Without rate limitingYesYesYesYesYes
Active userUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Connected client (applications)UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
SSOUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Connected internal or exertal user/identity federationUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Cloud-IAM REST APINoUnlimitedUnlimitedUnlimitedUnlimited
Keycloak REST APIUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Without rate limiting
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Active user
FreemiumUnlimited
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
Connected client (applications)
FreemiumUnlimited
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
SSO
FreemiumUnlimited
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
Connected internal or exertal user/identity federation
FreemiumUnlimited
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
Cloud-IAM REST API
FreemiumNo
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
Keycloak REST API
FreemiumUnlimited
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
API
Compare details about our all plans — API
FreemiumStarterEssentialPremiumMax
Access Keycloak REST APIYesYesYesYesYes
Usage Keycloak REST APIUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Access Cloud-IAM REST APIYesYesYesYesYes
Usage Cloud-IAM REST APINoUnlimitedUnlimitedUnlimitedUnlimited
Access Keycloak REST API
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Usage Keycloak REST API
FreemiumUnlimited
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
Access Cloud-IAM REST API
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Usage Cloud-IAM REST API
FreemiumNo
StarterUnlimited
EssentialUnlimited
PremiumUnlimited
MaxUnlimited
Keycloak features
Compare details about our all plans — Keycloak features
FreemiumStarterEssentialPremiumMax
Keycloak eventsYesYesYesYesYes
MFAYesYesYesYesYes
SSOYesYesYesYesYes
Password policyYesYesYesYesYes
LDAP / AD / Kerberos / other external databaseYesYesYesYesYes
Identity Provider BrokeringYesYesYesYesYes
Social providersYesYesYesYesYes
Native supported protocolsOIDC, OAuth 2.0, SAMLOIDC, OAuth 2.0, SAMLOIDC, OAuth 2.0, SAMLOIDC, OAuth 2.0, SAMLOIDC, OAuth 2.0, SAML
Authorization patternABAC, RBAC, PBAC, GBACABAC, RBAC, PBAC, GBACABAC, RBAC, PBAC, GBACABAC, RBAC, PBAC, GBACABAC, RBAC, PBAC, GBAC
User management (groups, attributs, etc..)YesYesYesYesYes
Keycloak events
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
MFA
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
SSO
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Password policy
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
LDAP / AD / Kerberos / other external database
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Identity Provider Brokering
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Social providers
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Native supported protocols
FreemiumOIDC, OAuth 2.0, SAML
StarterOIDC, OAuth 2.0, SAML
EssentialOIDC, OAuth 2.0, SAML
PremiumOIDC, OAuth 2.0, SAML
MaxOIDC, OAuth 2.0, SAML
Authorization pattern
FreemiumABAC, RBAC, PBAC, GBAC
StarterABAC, RBAC, PBAC, GBAC
EssentialABAC, RBAC, PBAC, GBAC
PremiumABAC, RBAC, PBAC, GBAC
MaxABAC, RBAC, PBAC, GBAC
User management (groups, attributs, etc..)
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Keycloak Authentication methods
Compare details about our all plans — Keycloak Authentication methods
FreemiumStarterEssentialPremiumMax
Login passwordYesYesYesYesYes
Reset passwordYesYesYesYesYes
PasskeysYesYesYesYesYes
SMS/email OTPNoNoWith SPI extensionWith SPI extensionWith SPI extension
Magic linkNoNoWith SPI extensionWith SPI extensionWith SPI extension
Passwordless with WebAuthnYesYesYesYesYes
Social LoginYesYesYesYesYes
Identity ProviderYesYesYesYesYes
MFAYesYesYesYesYes
Login password
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Reset password
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Passkeys
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
SMS/email OTP
FreemiumNo
StarterNo
EssentialWith SPI extension
PremiumWith SPI extension
MaxWith SPI extension
Magic link
FreemiumNo
StarterNo
EssentialWith SPI extension
PremiumWith SPI extension
MaxWith SPI extension
Passwordless with WebAuthn
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Social Login
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
Identity Provider
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes
MFA
FreemiumYes
StarterYes
EssentialYes
PremiumYes
MaxYes

Frequently Asked Questions

Can't find your answer? Need any help?

Contact us

How long does it take to have access to my Managed Keycloak?

Each Keycloak deployment is fully dedicated and provisioned in the cloud region of your choice. The setup process typically takes around 20 minutes.

Once deployed, you'll receive immediate access to your Managed Keycloak environment, ready for configuration and integration with your applications.

Can I start with a small plan/support and upgrade in the future?

As your needs evolve, you can upgrade your plan or enhance your support level at any time. This flexibility allows you to align costs with your project's stage while ensuring a seamless transition to production.

Not sure where to start? Our team is here to help you choose the right plan for your current needs and future goals.

What happens if we hit our user limit? Is it hard stop?

Cloud-IAM will never block access or disrupt your Keycloak service if you exceed your current user quota.

Instead, your account manager will contact you to determine whether the overage is temporary or reflects ongoing growth. Because our quotas are soft limits, we prioritize service continuity. Your instance will remain fully operational while we evaluate and, if needed, adjust your plan.

We recommend monitoring your user count regularly and reaching out proactively if you anticipate scaling.

Are there any limitations on the number of clients?

No, Cloud-IAM does not enforce a hard limit on the number of users you can manage.

Each plan includes a soft quota based on your projected usage. These limits are flexible and can be increased at any time as your needs evolve.

If you anticipate going beyond your current quota, just contact our support team — we'll help you scale smoothly, with no service interruption.

How can I estimate my number of users?

At Cloud-IAM, we believe in transparent pricing and long-term predictability—so you always know what to expect as your organization grows.

To estimate your user count, simply total all unique user accounts connected to your Keycloak instance. This includes any user authenticated through identity providers like social login, SSO, Azure AD, or LDAP—if they access your apps via Keycloak, they count.

Note: Our pricing is based on total user accounts, not Monthly Active Users (MAU).

Not sure how to calculate your total? Contact our support team—we'll help you analyze your setup and give you an accurate estimate.

A correct user count ensures transparent, predictable pricing that grows with you.

How does Cloud-IAM's pricing work?

Simple, Transparent Pricing That Grows With You

Cloud-IAM uses a straightforward pricing model based on three key factors:

User Count – Pricing scales with the total number of unique users connected to your Keycloak instance.
Support Level – Select the support tier that matches your business needs, from standard to premium.
Cloud Provider – Costs may vary depending on your chosen cloud platform (Scaleway, Outscale, AWS, Google Cloud and Azure).

Our pricing is flexible and usage-based, with no hidden fees.
Use our calculator to estimate your costs in minutes.