Focus on your Business, we support Keycloak
Keycloak experts at your team's service
From integration and migration to continuous monitoring, incident resolution, and custom development, we've got you covered. Benefit from 99.95% uptime, proactive security updates, and daily backups to keep your systems running smoothly.
Unlock the full potential of Keycloak
Our specialists provide tailored advice, in-depth training, custom development, and continuous guidance for optimal performance and security.
Always by your side
Providing end-to-end support for infrastructure setup, seamless migration, and continuous updates to keep your Keycloak environment secure and efficient.
Round-the-clock supervision and incident prevention
Our team provides 24/7 monitoring of your Keycloak environment, ensuring 99.95% uptime and rapid issue resolution.
all by a 100% in-house team based in Europe
Let Cloud-IAM fully manage your Keycloak lifecycle
From deployment to daily operations, we manage every step and stay focused on growth. Explore our 5-step process to secure and scale Keycloak with ease.
Step 1
Deployment Setup
Cloud-IAM's experts build your Keycloak deployment tailored to your specific requirements.
Step 2
Data migration
Use our API to migrate your data to your Keycloak deployment. If you need help, Cloud-IAM can help you to migrate your data (users, groups, realms...) to your deployment.
Step 3
Keycloak configuration
Your team or our certified integrators configure your Keycloak to your needs.
Step 4
Live in production
Cloud-IAM engineers are at your side to put your Keycloak into production and make sure it is fully available and secure 24/7.
Step 5
Daily operations
Cloud-IAM teams provide monitoring and support for incidents, updates, and ongoing assistance with Keycloak, including Q&A, custom extension support, configuration recommendations.
Built for uptime. Backed by experts. Priced transparently.
Find the Keycloak support level that fits your team's requirements and operational standards.
Starter
- 99% Uptime SLA
- Community support
Essential
- 99.9% Uptime SLA
- Email & ticket center
- 48h support response time
- 12h incident response time
- 6h resolution time objective
Premium
Popular- 99.95% Uptime SLA
- 24/7 access to on-call team
- 24h support response time
- 1h incident response time
- 2h resolution time objective
Max
- 99.98% Uptime SLA
- 24/7 access to on-call team
- 24h support response time
- 30mn incident response time
- 1h resolution time objective
Simple, clear pricing for fully managed Keycloak support
No hidden fees. Transparent pricing you can count on. Use our intuitive cost calculator to plan ahead with confidence.
Dedicated Assistance for seamless Keycloak Management
Whether you're deploying Keycloak for the first time or managing a complex environment, our expert team is here to help. With proactive guidance, 24/7 monitoring, and industry-best practices, we ensure your Keycloak deployment remains secure, stable, and optimized.
Get access to support team via your ticket center from the app or directly by email
Get in touch with our 24/7 on-call team in case of trouble
Make an appointment with our teams to be supported on your use case
Technical support team
The Cloud-IAM technical team is here to help you and provide assistance on your managed Keycloak to:
- Any questions related to the Managed Keycloak product and Cloud-IAM console
- Migration and integration with Cloud-IAM
- Configuration and customization of your Keycloak instance with Cloud-IAM's features
- Troubleshooting incidents affecting accessibility or functionality of your deployment
- Updating your Keycloak deployment
On-call support team
We stay up so your systems don't go down. Our expert Keycloak engineers are available 24/7 to respond to any incident, anytime, anywhere.
- Incident response time: under 1h
- Recovery Time Objective: up to 2h
- Trigger the on-call team with a simple button
Keycloak Consulting Experts
Building apps is your job. Making Keycloak simple and secure, that's ours. Don't let Keycloak issues slow you down. From fixes and upgrades to full migrations, our expert team handles it all, quickly and securely.
- Available for SaaS clients or operating on-premises
- Custom extension development and maintenance
- Audit of Keycloak configuration
- Expert consulting and support
Easily access and configure Keycloak like On-Premise
The future starts now
Build your future-proof IT architecture around Keycloak with our experts by your side every step of the way
Effortless customization Keycloak Development
Delegate the customization and the development of your Keycloak to specialists
Will the Keycloak admin REST APIs remain unchanged?
You get full access to Keycloak's API — just like with an on-premise setup.
What migration path does your team recommend on old Keycloak version?
For your migrations, we recommend checking out our dedicated documentation page — it walks you through everything you need to upgrade to the latest Keycloak version.
What time frame will I need to apply the version upgrade?
We maintain versions for 1 year; you can find the documentation detailing the deprecation schedule.
What version of Keycloak do you support?
Every new Keycloak release is thoroughly tested by our team before being made available to our clients. We ensure there are no security flaws or regressions, so you always run the latest and most secure stable version (latest version supported).
Is the integration of custom SPI/Extensions possible and how?
Yes absolutely ! Here it is our documentation on this subject : Custom Extensions & API Automation
